Sales and Order Management Tools Provide Extensive Visibility and Granular Control
PetStoreComplete allows you to see orders in real time as they are received. You can edit existing orders, create new orders and manage fulfillment all from the PetStoreComplete administrative back end.
Set up email "autoresponders" so that your customers are notified automatically when you receive orders, when payments clear, whenever there is a payment conflict, and when product ship.
If you choose to keep a baseline of inventory on hand, you can use PetStoreComplete to easily manage and track your stock.
Most TopDawg website operators sell direct-to-consumer and require pre-payment by credit card, Google Checkout or PayPal. But you may decide to extend credit to wholesale customers or businesses, and PetStoreComplete enables to generate invoices, statements and packing slips.
Even after a payment has cleared, there may be times when you need to credit a customer or offer a credit memo toward future purchases. PetStoreComplete gives you all the tools to do this easily and efficiently.
You can assign your customers to a group or status (e.g. Wholesale, Retail, logged in, etc.) and offer different promotions to those select customer groups. It allows you to better manage your customer base.
Make your online pet store totally unique by writing your own detailed product descriptions and adding commentary to reflect your personality and provide a special touch. You can also change prices at your discretion to achieve the right balance of sales volume and profit margin. It's all a breeze with PetStoreComplete.
Easily find and edit individual orders, even if all you have is an invoice number.
Create tracking numbers to that provide detailed reporting to your customers regarding order status.
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